Please follow the links below for answers to frequently asked non medical questions. Any health concerns should always be discussed with a doctor or nurse.
- How do I register to the surgery?
- How do I make an appointment?
- Can I have my NHS number?
- How can I obtain a new sick note?
- How can I continue my previous sick note?
- How do I update my NHS records?
- Can I order my medication without coming to the surgery?
- Do you have female staff on site? Will I be seen by a male or female clinician?
- We normally have at least one female staff working each day. To see a clinician of your choice (either by name or gender) then inform the reception when making the appointment and they will inform you when the requested clinicians are next available. Chaperones will be available upon request.
- I’m travelling abroad, do I need any vaccinations or medications? Will I need to pay?
- you will need to make an appointment and discuss with the nurse to determine what you will need. Please contact the reception to make an appointment. We advise you call to arrange the appointment at least six weeks before you travel to arrange suitable time for your appointments.
- How do I make a complaint?
- What is the ICB?
- An ICB is a statutory NHS organisation responsible for developing a plan for meeting the health needs of the Birmingham and Solihull population, managing the NHS budget and arranging for the provision of health services in the Integrated Care System (ICS) area.
